Support

Contact Support

Can’t find what you need? Email us and we’ll get back to you as soon as we can.

Privacy Policy

Learn about how we handle your data. Short version: We don’t collect it!

Frequently Asked Questions

1. What platforms are your apps available on?

All of our apps are available on the Apple App Store for iPhone and iPad. They require iOS 15.0 or later. We do not currently have Android versions.

2. Are your apps free?

All of our apps are free to download. Some apps offer optional in-app purchases for premium features. There are no ads in any of our apps.

3. Do your apps work offline?

Yes. All of our apps work fully offline. Your data stays on your device — no accounts, no cloud sync, and no internet connection required.

Troubleshooting

1. An app crashes or won’t open. What should I do?

Try these steps in order:

  1. Close the app completely and reopen it
  2. Check the App Store for updates
  3. Restart your iPhone or iPad
  4. Delete and reinstall the app (note: local data will be lost)
  5. Make sure your device is running iOS 15.0 or later

If the problem continues, email us at support@purehungerlabs.com with your device model and iOS version.

2. I lost my data after reinstalling. Can I get it back?

Our apps store data locally on your device. If you delete an app, the data is removed with it and cannot be recovered. We recommend keeping your apps installed and your device backed up via iCloud or iTunes.

3. How do I request a refund?

All purchases are processed by Apple. To request a refund, go to reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and select “Request a refund.”